Shipping Policy

Domestic Shipping (US) 

Free Economy (Ground) Shipping

Betterball offers Free Economy (Ground) Shipping on orders over $99. No code required. 

Offer is valid on Standard Ground Shipping for orders with non-weighted physical products with a "ship to" address anywhere in the continental U.S. (excluding U.S. territories, Canada, and overseas possessions**). 

Transit Time

Once you make a Betterball purchase, our fulfillment center will process your order immediately. Free Economy (Ground) Shipping orders take 5 to 8 business days to be shipped and delivered depending on your delivery location. Betterball's headquarters are in Los Angeles, California, so orders on the West Coast will be quicker than Central or East Coast orders.

Expedited Shipping

Expedited Shipping is subject to carrier list rates based on ship-to address and product weight and size. *Cut-off time for expedited orders is 10 am PT.

Third Party Payment Methods

When checking out with PayPal, Google, or Venmo, your order will not be processed until full payment has been received. PayPal, Google, or Venmo payments may incur a 24-hour processing time before being approved for shipping.

International Shipping

Customs

Please note that any customs, tariffs, or additional taxes are not included with the shipment cost and are the responsibility of the customer upon delivery.

Country Selection

Your available shipping options will appear during checkout. Due to certain restrictions, we are unable to ship to the following countries: Austria, Denmark, France, Germany, Hong Kong, Hungary, Italy, Japan, Mexico, Netherlands, Russia, Singapore, South Korea, Switzerland, and the United Kingdom. Please purchase from one of our Authorized International Distributors in these countries. Please note: Due to trade restrictions we do not ship to the following countries: Cuba, Iran, North Korea, Sudan and Syria.

Additional Countries

If we do not have an authorized dealer in your area, we will happily ship directly to you from the US. However, it may take longer and, depending on your country's customs fees, tariffs or additional import duties, it may cost a bit more.