Returns/Refunds

Our Promise

At Betterball, we believe you should feel great about what you buy—and we’re here to back that up. That’s why we offer a 30-day happiness guarantee. If you’re not absolutely loving your Betterball product, no sweat - we’ll get your money back to you, quick and easy. No guilt trips. No weird hoops to jump through. Just real support from a team that cares.

Easy Returns

Ready to make a return? Just give our friendly customer service team a shout. We’ll send over a prepaid Return Authorization label and simple instructions to help you ship the item back. Once it arrives and checks out as legit, you’ll see your refund pop back into your original payment method within 14 business days.

Having trouble with a damaged or defective item? That’s on us. Reach out, and we’ll kick off a warranty replacement process to make it right.

Shipping fees from your original order aren’t refundable—we’re fun, but we’re not FedEx.

Secure Shopping, Guaranteed

We take your security seriously. Every checkout on Betterball.com is protected with SSL encryption, the gold standard for secure online payments. Your card info is locked up tight as it travels across the internet.

Zero Stress, Zero Risk

Worried about credit card fraud? Don’t be. The Fair Credit Billing Act protects you from being responsible for more than $50 of unauthorized charges. And if you ever get charged that $50 from a Betterball purchase made on our secure site, we’ve got you covered—we’ll pay it back. Because that’s how teammates roll.

If this ever happens, be sure to follow your credit card company’s process to report the issue.

Privacy Matters

We get it - your data is your business. At Betterball.com, we respect your privacy and protect it like we protect our best game-day secrets. For all the fine print, check out our full Privacy Policy.